Terms of Use For Consumers

This document constitutes the Terms of Use (“Terms”) for consumers and reviewers using, a website operated by NERD SERVICES LIMITED, located at Rental Market House, 50 Darnley Street, Gravesend, Kent, DA11 0PH. By accessing and using to post reviews for listed companies, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using its services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the website.

2. User Eligibility

You must be at least 18 years old to use By using the website, you confirm that you meet this age requirement.

3. Review Submission Guidelines

When posting reviews on, you agree to adhere to the following guidelines:

  • Your reviews must be genuine, unbiased, and based on your actual experiences with the listed companies.
  • Do not submit false or misleading information.
  • Avoid using offensive language, discriminatory remarks, or violating any applicable laws.
  • Reviews should pertain to the specific services or products provided by the listed companies.

4. User Account

To post reviews on, you may need to create a user account. This account is personal to you and should not be transferred to others. You are responsible for maintaining the confidentiality of your account information.

5. User-Generated Content Ownership

You retain ownership of the content you submit, such as reviews. However, by submitting content, you grant NERD SERVICES LIMITED a worldwide, royalty-free, irrevocable license to use, modify, publish, and display the content on and affiliated platforms.

6. Privacy and Data Handling

Your use of is also governed by our Privacy Policy, which outlines how personal data is collected, processed, and handled. Please review our Privacy Policy for further information.

7. Prohibited Activities

You agree not to engage in any activities that may:

  • Violate these Terms
  • Infringe on the rights of others
  • Compromise the security or integrity of
  • Introduce malicious code or interfere with the functionality of the website

8. Termination of Account

NERD SERVICES LIMITED reserves the right to terminate or suspend your user account and remove any content if you violate these Terms or engage in any activities that may harm the website or its users.

9. Collection of Reviews: Judge.Me and AI-Assisted Reviews Process

We collect reviews through third-party services, including Judge.Me, and utilize AI-assisted reviews processes to enhance the quality and relevance of the content on These reviews are subject to the same guidelines and standards outlined in these Terms.

10. Limitation of Liability

NERD SERVICES LIMITED is not liable for any loss or damage incurred due to the use of Your use of the website and the businesses listed is at your own risk.

11. Governing Law and Jurisdiction

These Terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

NERD SERVICES LIMITED reserves the right to modify these Terms at any time without notice. It is your responsibility to review and agree to the most recent version of the Terms.

By using, you acknowledge and agree to these Terms. If you have any questions or concerns, please contact us through the provided channels on the website.

13. Reconciliation Through Incentivised Programs For Customer Service Improvement

Incentives like discounts, rewards, or loyalty points may be offered by companies on, in sync with a firm commitment to the improvement of the services you may have experienced somewhat negatively. Incentives can ally any feelings of being ‘short-changed’ whilst ensuring that your compliant or dissatisfaction is recognised and suitably addressed. This may effect the overall review score you give in a positive context, but does not necessarily mean that your actual written experience is altered or changed to omit your negative experience. We see this as a win-win.