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Home Emergency Assist Reviews

Home Emergency Assist Reviews

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Hello Landlords, We Are Home Emergency Assist

Introducing our new appliance cover — protect 30+ items.

Alongside our comprehensive home emergency cover we now protect more appliances and electrical items than ever before. From washing machines to TVs, dishwashers to cookers, coffee machines to fridge freezers, we’ve got you and your household essentials covered against breakdowns and accidental damage.

Our home emergency and appliance cover

At Home Emergency Assist, we understand the importance of safeguarding your home and appliances. With over 10 years of experience, we take pride in providing comprehensive cover for home emergencies, such as burst pipesblocked drains and loss of heating and/or hot water.

We also offer cover for over 30 different domestic appliances and electrical items, including washing machinesdishwasherstelevisionsvacuum cleaners, and more, giving you peace of mind and ensuring that your home is protected against mechanical/electrical breakdowns and accidental damage.

We know that emergencies can happen at any time, and waiting for repairs can be a stressful experience. Our commitment to attending home emergency claim call-outs in less than 4 hours, over 75% of the time, means that you can rely on us to be there when you need us. With over 80% of our claims being resolved within the first visit, you can quickly get back to family life.

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Customer Reviews

Based on 67 reviews
88%
(59)
12%
(8)
0%
(0)
0%
(0)
0%
(0)
B
Bella W.

I had an electrical emergency, and their quick response and skilled electrician made me feel safe. Their customer service was attentive, ensuring I understood the situation.

C
Carl K.

Quick response to boiler breakdown.

M
Mary Q.

Dealing with a broken window is stressful, but their team secured it immediately and provided courteous customer service. They kept me updated on the replacement progress.

D
Dylan S.

Dealing with a broken window is never pleasant, but their quick response and courteous customer service put me at ease. They kept me informed about the replacement schedule.

E
Emily H.

Drainage problem solved, no fuss.

G
George T.

Comprehensive boiler service - pleased.

K
Karen M.

Broken window secured quickly.

D
Doreen C.

The annual boiler service provided by them was not only thorough but also accompanied by helpful tips for maintenance. Their excellent customer service sets them apart.

G
George N.

Roof hole patched, problem gone.

A
Alice G.

This home emergency provider was a true lifesaver when my boiler broke down during the winter. Their rapid response, efficient repair, and friendly customer service made all the difference.

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Aviva Landlord Insurance LOGO
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Premier Partners demonstrate unwavering commitment to enhancing relationships with their landlord customers. On average, these partners exhibit a 41% higher likelihood of retaining their landlord customers when compared to their competitors.